Shipping policy

Online Store Products

Declas purchased online that are ready-made typically ship within 2 - 5 business days, with a 10-business-day delivery time via USPS.

After purchase, you will receive tracking information when available

To ensure a smooth experience, please review our policies regarding refunds, artwork revisions, shipping, and local pickup before placing your order.

All Sales Are Final: Refunds are not issued under any circumstances.
Photo Updates: You may update or change your uploaded photo at any time before drawing begins. Once drawing has started, photo changes are no longer accepted.

Estimated Lead Times: Production and delivery timeframes are estimates and vary depending on order volume, requested adjustments, or unexpected events.
Total Wait Time: Standard order fulfillment (from art preview to shipment) typically ranges from 2 to 6 weeks.
Extended Delays: If your order exceeds 6 weeks, detailed updates and explanations will be provided directly in your order tracker.
Order Tracking: Our automated tracking system links directly to your order’s status tags. It is kept as accurate and up-to-date as possible.

Included Revisions: Each order includes up to 3 free minor adjustments (e.g., color tweaks, minor line fixes).
Additional Revisions: Starting with the 4th revision request, a $15 fee will apply.
Redraw Fee: If extensive changes are requested after 4 revisions and you are still unsatisfied, a $25 redraw fee will be required to restart the artwork, as completed labor cannot be refunded.

Address Accuracy: Customers are responsible for entering a complete and accurate shipping address at checkout.
Returned Packages: If a package is returned due to an incorrect address, it will only be reshipped once received back, and additional shipping fees may apply.
Address Updates: If you notified us of an address change via email before shipment and your package was still sent to the wrong address, we will issue a replacement at no extra charge.

Local Pickup: Available within 20 miles of Temecula, CA. Specific pickup locations and instructions will be coordinated upon order completion.
Event Pickup: You can also opt to pick up your order at select automotive events where Tooned Garage hosts a vendor booth.